Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"f09b6059c9a99dae7c9fd976b36cdc14fae114ea_lout","branding":{"id":"3","key":"tdsp","name":"TriData Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#b8141a","headerLinkHoverBGColor":"#b8141a","headerBadgeColor":"#b8141a"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#575756","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"tdsp","projectId":10028,"serviceDeskId":3,"name":"TriData Support","description":"<p>Willkommen! Sie können über die bereitgestellten Optionen eine Anfrage für TriData Support erstellen.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"18","name":"Erfassung Anfrage Doorkeeper","descriptionHtml":"","callToAction":"Erfassung Anfrage Doorkeeper","introHtml":"<p>Erfassung einer Anfrage/Störung</p>","icon":10466,"iconUrl":"https://jira.support.veloapi.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[5],"key":""},{"id":"19","name":"Kundenanfrage erstellen","descriptionHtml":"","callToAction":"Kundenanfrage erstellen","introHtml":"<p>Anfrage für planbare kundenindividuelle Aufgabe erzeugen</p>","icon":10502,"iconUrl":"https://jira.support.veloapi.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10502","groups":[5],"key":""},{"id":"17","name":"Anfrage per E-Mail","descriptionHtml":"","callToAction":"Anfrage per E-Mail","introHtml":"<p>Anfrage von Ihrem E-Mail-Support-Kanal erhalten.</p>","icon":10527,"iconUrl":"https://jira.support.veloapi.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"Intern"}],"orderMapping":{"5":[19,18]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"757f1af9-119c-3ac2-bd68-fe9b38efe8a2","appLinkName":"System Confluence","appLinkUrl":"https://tri-data.atlassian.net/wiki","spaceKey":"TDSP","spaceName":"TriData Support","spaceUrl":"https://tri-data.atlassian.net/wiki/spaces/TDSP","isServer":false},"labels":[],"projectKey":"TDSP","serviceDeskId":3,"kbLinkDomainURLs":["https://jira.support.veloapi.de","https://tri-data.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TDSP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YTIxMGM0NC00NTk0LTQ3N2QtYmZhYy03NjA4YjdiMDhmNmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzMxMDQ1NTMsIm5iZiI6MTc3MzEwMzM1MywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ._TlOLtdk8jWIIR8Lhegl0hX1XXaAo5-BD3HXe9NUyec","targetCollection":"upload-project-10028","endpointUrl":"https://api.media.atlassian.com","clientId":"6a210c44-4594-477d-bfac-7608b7b08f6a","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"b66234de-b2bb-456a-be99-23f8aedd8566","name":"Einkauf","categoryUrl":"https://jira.support.veloapi.de/servicedesk/customer/portal/3/topic/b66234de-b2bb-456a-be99-23f8aedd8566","createdAt":"1689925344320"},{"id":"8984d973-3795-4747-9f8c-18d474759c39","name":"Verkauf","categoryUrl":"https://jira.support.veloapi.de/servicedesk/customer/portal/3/topic/8984d973-3795-4747-9f8c-18d474759c39","createdAt":"1689925310258"},{"id":"7266d0fa-a398-4d1f-8868-714dfcc93a44","name":"Kasse","categoryUrl":"https://jira.support.veloapi.de/servicedesk/customer/portal/3/topic/7266d0fa-a398-4d1f-8868-714dfcc93a44","createdAt":"1689925904767"},{"id":"be900d2b-407a-4b29-a9a6-6b6b029afc58","name":"Storno","categoryUrl":"https://jira.support.veloapi.de/servicedesk/customer/portal/3/topic/be900d2b-407a-4b29-a9a6-6b6b029afc58","createdAt":"1689925910200"},{"id":"5424d085-e667-4b84-82db-a4393b2c0f95","name":"Inventur","categoryUrl":"https://jira.support.veloapi.de/servicedesk/customer/portal/3/topic/5424d085-e667-4b84-82db-a4393b2c0f95","createdAt":"1689925366804"},{"id":"e543202d-6b48-48d4-8bbf-050d090cf557","name":"Filiale","categoryUrl":"https://jira.support.veloapi.de/servicedesk/customer/portal/3/topic/e543202d-6b48-48d4-8bbf-050d090cf557","createdAt":"1689925819823"},{"id":"240486ec-a65a-4b65-83b6-a9e04d8c8976","name":"Artikel Stammdaten","categoryUrl":"https://jira.support.veloapi.de/servicedesk/customer/portal/3/topic/240486ec-a65a-4b65-83b6-a9e04d8c8976","createdAt":"1689925965365"},{"id":"726be2df-a700-48a6-b48e-992c8b0b661e","name":"Konfiguration","categoryUrl":"https://jira.support.veloapi.de/servicedesk/customer/portal/3/topic/726be2df-a700-48a6-b48e-992c8b0b661e","createdAt":"1690381821760"},{"id":"a3cf1721-9b55-4901-8058-a5b0d17197b2","name":"App","categoryUrl":"https://jira.support.veloapi.de/servicedesk/customer/portal/3/topic/a3cf1721-9b55-4901-8058-a5b0d17197b2","lastUpdated":"1728305900417","createdAt":"1716382791972"},{"id":"22147028-3f8b-42cb-874d-d6bbbd686e40","name":"TSE","categoryUrl":"https://jira.support.veloapi.de/servicedesk/customer/portal/3/topic/22147028-3f8b-42cb-874d-d6bbbd686e40","createdAt":"1690385405632"},{"id":"73819095-cb3f-45e1-90b5-73451dbfd91d","name":"Hardware","categoryUrl":"https://jira.support.veloapi.de/servicedesk/customer/portal/3/topic/73819095-cb3f-45e1-90b5-73451dbfd91d","createdAt":"1691592649698"},{"id":"3b7c1cc8-d210-4450-9aec-5c4cb248c869","name":"Zusatzmodul","categoryUrl":"https://jira.support.veloapi.de/servicedesk/customer/portal/3/topic/3b7c1cc8-d210-4450-9aec-5c4cb248c869","createdAt":"1691596026463"},{"id":"769b5ccc-3510-4bd7-8f95-fdcfb1ee3893","name":"Systemstart mit Tridata","categoryUrl":"https://jira.support.veloapi.de/servicedesk/customer/portal/3/topic/769b5ccc-3510-4bd7-8f95-fdcfb1ee3893","createdAt":"1692189680923"},{"id":"2f5ed624-4c7c-4823-b136-e602cac91c35","name":"FTP-Datensicherung","categoryUrl":"https://jira.support.veloapi.de/servicedesk/customer/portal/3/topic/2f5ed624-4c7c-4823-b136-e602cac91c35","createdAt":"1750677151059"}]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://tri-data.atlassian.net/wiki","kbLinkDomainURLs":["https://jira.support.veloapi.de","https://tri-data.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}